Has your business grown to the point where it's time to finally get a toll free number? Maybe you want to have a more professional appearance or encourage more customers to call you? Whatever the case may be for wanting a toll free number you should check out RingCentral.com. We first used them when we were looking for a toll free number for an ecommerce site we were running and were really happy with their service.
RingCentral is a VOIP or cloud based phone service. It's great for the small business who needs office phones for it's employees but wants to keep costs down. Since VOIP phone services use the internet to make calls domestic phone calls are usually all-inclusive for most plans. This can be great for cold-calling or if you have a company that spends a lot of time on the phone supporting customers.
RingCentral's pricing is very reasonable. Their plans start at $39.99 per month for one user which gets you a toll free number, unlimited calls in the U.S. and Canada, and 24/7 customer support. Larger plans with more users can bring your per user cost down to $19.99 per user per month. All plans come with a 30 day free trial so you can give them a trial run to see if they'll be right for your business. Check out their full list of features and get your 30 day free trial here.
Do you just need a fax plan? RingCentral has that too. Fax service starts at just $7.99 per month and will get you up to 500 pages, more than enough for most small business. Just like their office plans you can get a free 30 day trial.
We mentioned earlier that RingCentral offered 24/7 customer service but did we mention how good it was? When we first set up the phone systems in our office it took a lot of hand holding because we had so many users and all of the extensions were getting really confusing. There were times we called them 5-10 times in a day and each time we never waited longer than a couple of minutes before a customer service representative was able to help us. Every time we spoke with someone they were very knowledgeable and were really good at walking us through the various settings we needed to accomplish what we were trying to do.
Speaking of settings RingCentral had a ton of settings for virtually every scenario. Do you want to have really granular control over how your calls will be directed during various hours of the day? RingCentral can easily handle it. This is what really impressed us and although it was a little overwhelming at first it really made directing our callers to the correct person a breeze. Speaking of after hours phone calls check out their RingCentral iPhone app for the busy entrepreneur who wants to manage customer calls while on the go.
So if you're a small business who's just starting out and you want to give the impression of a fortune 500 company we highly recommend that you give RingCentral a try. With plans starting as low as $39.99 a month for unlimited calls and a 30 day free trial what have you got to lose? Sign up and leave your RingCentral reviews below to share your experiences with us!